Last updated: January 2024
Introduction
Harbor Verse is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.
Information We Collect
We collect information that you provide directly to us, including:
- Name and contact details when you submit an enquiry or place an order
- Email address for order confirmations and customer service communications
- Delivery address for order fulfilment
- Any additional information you choose to provide in correspondence with us
We also collect certain information automatically when you visit our website:
- Browser type and version
- Operating system
- Pages visited and time spent on our site
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Communicate with you about your orders and enquiries
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except as necessary to fulfil your orders (such as delivery services) or as required by law. Any third parties we work with are obligated to keep your information confidential.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Under applicable data protection laws, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request restriction of processing
- Data portability
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
Children's Privacy
Our website is not directed at children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Harbor Verse
27 Meadow Lane
Richmond, Surrey TW9 4HP
United Kingdom
Email: [email protected]