Privacy Policy

Last updated: August 2026

Créations Fait Main is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or engage with our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, and any other information you voluntarily provide when contacting us or submitting enquiries through our forms.
• Technical Information: IP address, browser type, operating system, and browsing behaviour collected automatically when you visit our website.
• Communication Records: Records of correspondence if you contact us directly.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide information about our services
• To process and fulfil commission requests
• To improve our website and user experience
• To comply with legal obligations
• To analyse website usage and trends

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: Where you have given explicit consent for us to process your data for specific purposes.
• Contractual Necessity: Where processing is necessary to fulfil a commission or provide requested services.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Commission-related records may be retained for accounting and legal compliance purposes for up to seven years.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure (right to be forgotten)
• The right to restrict processing
• The right to data portability
• The right to object to processing
• The right to withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie practices, please refer to our Cookie Policy.

Third-Party Services

We may use third-party services for website analytics and functionality. These services may collect data in accordance with their own privacy policies. We recommend reviewing the privacy policies of any third-party services you interact with through our website.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

International Transfers

Your information may be processed and stored in countries outside the European Economic Area (EEA). Where such transfers occur, we ensure appropriate safeguards are in place to protect your data in compliance with GDPR requirements.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Créations Fait Main
42 Rue des Artisans
75011 Paris, France
[email protected]